The Relationship Economy

smartSALES ™️ is a  24 Credit hours intensive course that creates a shift in mindset from selling to helping clients buy – a process built on understanding clients’ needs and working with them to identify the best solution and turns sales professionals into sales superstars. Combining science, psychology, and product, smartSALES ™️ boosts sales performance exponentially allowing you, and your organization to surpass even the most ambitious targets.

This program aims to advance participant’s abilities with techniques aimed at building rapport, advancing dialogues, ensuring the right questions, developing crucial skills for negotiations, and ultimately maximizing your connections to close deals. Learn about the psychology of communication, how it applies to sales while developing techniques that increase credibility, and authenticates the quality of your ideas.

smartSALES ™️ relies on “getting to work” not just during sessions but also between them in order to make the most effective use of the tools. You’ll be supported by one of our talented sales coaches with custom coaching sessions to keep the work alive as you practice the skills you have learned.

Program Outline

Day 1 "8 credit hours" – Defining Who You Are in the Relationship Economy

• The benefits and disadvantages of your communication style

• The foundation of the interactive process – rules that create effective communication

• The concept of relationship-building

• The correct way to approach a variety of personalities and generations

• Communicating information and ideas clearly and succinctly

• Influencing for consistent results

• Strategies for gaining cooperation

• How to build appropriate rapport

• Understanding the Relationship Economy

Day 2 "8 credit hours"– The Art of Differentiation

• Discovering Your “Authentic Edge”

• Differentiating Your Business and yourself

• Learn the memorable language that resonates with clients.

• Maximizing on relationships: Understanding the blend of connection, task, and objective that achieves results

• Story Selling – Develop a “story bank”

• The power of strategy – ways to navigate through challenging issues

• Reading the right signs – what is said and what is meant

• Creating value while developing trust

• Stop selling, start helping clients make buying decisions

• Creating your focused sales performance plan

• Applying the techniques – real scenarios

Day 3 "8 credit hours"– The Power of Persuasion

• Recognizing Cues and Developing Trust

• Learn a simple methodology to effectively handle objections without damaging the relationship

• Creating impactful dialogue by adapting to unique circumstances and changes

• Effective problem resolution to common sales road-blocks

• Selling in a diverse and dynamic environment and to a complex client

• Winning negotiations: The approach behind successful interactions that achieves results

• Understanding our default communication and how it impacts negotiations Opening negotiations in a way that increases your probability of success

• Things to consider when preparing for negotiations

• Defining success: desired outcomes, acceptable alternatives, and deal breakers

• Applying the techniques – real scenarios

Transcend provide betterSALES ™️  in partnership with WITZ Education